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Employee Directory

Nicole Anderson began working at Davies Barry Insurance in June 2004 as a Personal Lines Customer Service Representative, quickly becoming an Agent the following February. She graduated from University of Idaho with a Bachelor’s of Science in Elementary Education.  Having decided to take a different career path after graduation, she found herself with a career at Davies Barry Insurance and she hasn’t looked back.  Ketchikan has been home to Nicole since 1982 and she couldn’t imagine a better place to raise her young family. Outside of the daily grind she can often be found with her family and friends, on their boat fishing (but not always catching!). Being a busy mom of 3 she doesn’t always have much spare time, but when she can find a moment to herself she also enjoys reading and learning to quilt. Nicole is a key player to our Personal Lines team. Her dedication, loyalty and experience are just a few of the many qualities that make her an excellent Agent!

(907) 228-6362

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KC Bautista Cadiente set her roots in Ketchikan after graduating college at the University of Phoenix and spending some time traveling. She began her career with DBI in 2015 where she has rapidly excelled within the Agency. KC is proficient and her finesse is reflected in her work. She is currently employed as our Accounting Assistant, she has a diverse knowledge of our Agency & operating system. When not hard at work, KC loves spending time with her two German Shepherds; Kenzo & Aiko. KC & her fiancé recently welcomed their second child! Congratulations KC & family!

(907) 228-6366

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Greg Boyd started his career with Davies-Barry Insurance in the Ketchikan office in 1991, moving to Prince of Wales in October of 1992. He serves on our team as a Commercial Lines Agent. Greg's been involved in the community throughout the years; coaching little league and serving on the board for the POW Hatchery. He loves living on Prince of Wales Island, enjoying its beauty and down to earth residents. He's spent his time in Alaska sport fishing, hunting, hiking, mushroom & berry picking, clamming, crabbing and shrimping.

(907) 826-2741

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Liz Carson joined Davies-Barry Insurance in 2019 as a Commercial Lines Account Representative. She is highly motivated and an asset to our team! Liz was born and raised in Ketchikan and attended Linfield College in McMinnville Oregon, where she pursued her degree in Applied Physics with a minor in Mathematics. During her Junior year she studied abroad at the National University of Ireland Galway, taking the opportunity to travel to many different countries in Europe. Liz has a strong sense of community, you may even recognize her voice as KPU’s announcer during the girl’s High School softball season! In the offseason, Liz spends time creating beautiful knit pieces, and enjoys everything from reading to being out on the boat.

907-228-6353

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Heather Coleman joined our team in early 2017. She is the rock to our Juneau office and that friendly voice you may recognize on the phone. Heather serves as a Commercial Lines Account Executive in the branch office. Heather recently married and moved to Juneau. She's an avid runner, having ran 25 half marathons and 1 full marathon! Heather is working on getting back on track since moving to Juneau, but might be a little bit concerned about meeting a bear out there!          

(907) 789-5900

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Darlene Etten signed on with Davies-Barry Insurance in 2001, spending 14 years in the Personal Lines Department before becoming a Commercial Lines Account Executive in 2015. Darlene is a very versatile employee with a expansive knowledge of Insurance. She has pursued further education and has achieved her Designation from the Society of Certified Insurance Service Representatives as an accredited CISR Elite. Darlene is no stranger to the local area, having been born and raised in Ketchikan. You can often find her out in the boat fishing, gardening in her greenhouse or out & about with her Mastiff, Lily.

(907) 228-6359

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Dayna Hert began her career with Davies-Barry Insurance in 2005 as a Commercial Lines Customer Service Representative. She quickly moved into a Commercial Lines Agent and as of 2015 she assumed the Director of Operations position. Dayna is a Corporate Officer for DBI, holding the President position. It would be putting it lightly to say that she's the glue to our Agency. In addition to her Agency duties, she's also currently in the President position on board for the Alaska Independent Insurance Agents & Brokers (AIIAB), where she's been a board member since October of 2012. Dayna has also volunteered time on many committees for the AIIAB including education, golf, convention, and legislature. She received the Insurance Professional of the Year in 2016, a very prestigious award, for her profound dedication. While away from the office you will find her cheering on her 3 kids at school sports, dance, piano and other various events. In addition, she enjoys traveling & helping in the community.    

(907) 228-6355

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Miranda Jestice is a licensed Agent on our Personal Lines team. Miranda moved to Ketchikan in 2004 and graduated from Revilla High School in 2012. She is very family oriented and is driven to excel, with her 4 year old son being her biggest motivation. While she prefers to spend her time with her son; she also enjoys being outdoors kayaking, fishing, taking trips to the playground and hiking. Miranda loves to travel and has a strong passion for music. She is well rounded and we are very excited to have her on our team. Her ability to adapt well and learn quickly combined with her desire to help people has made her a great employee.

(907) 228-6371

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Greg Kalbaugh has been with Davies-Barry Insurance since 2012.  He has over 30 years of experience in the Insurance Industry working in various capacities in claims, management, underwriting, as a broker and a licensed Insurance Agent. He's a knowledgeable & well versed Commercial Lines Agent with DBI, located in our Juneau branch office. Greg and his family reside in Juneau, having recently relocated from Ketchikan. He has a deep passion for music and can often be found playing locally. Greg's talent is immeasurable, having traveled to play on multiple occasions, including recently at Carnegie Hall in New York City.

(907) 789-5900

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Connie Long started her career with Davies-Barry Insurance in 2005 as a Commercial Lines Customer Service Representative. She obtained her Property & Casualty Insurance license in 2006, working as our Receptionist in the process. Upon becoming licensed Connie moved into our Personal Lines Department in 2007. Connie is well educated in her position and holds the Certified Insurance Service Representative (CISR) designation from The Nation Alliance for Insurance Education and Research. She has two adult children and moved to Alaska when her oldest son was just 2 weeks old. She's been here ever since and loves the beauty and magnificence of our area. Connie's passion is in body building & she devotes countless hours to the gym & her health. She also enjoys exercising, hiking, camping and spending time with friends and family.

(907) 228-6360

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Jessie McLaughlin joined our team in the Prince of Wales Branch in 2014. She is our Personal Lines Agent in Craig and backup receptionist. Jessie was named Personal Lines Agent of the year in 2017 and continues to expand her knowledge with higher education courses. Jessie spent time as a small child growing up in logging camps on Prince of Wales, and was raised here in Craig. She is our social butterfly, and hands down one of the friendliest people you'll meet. In her spare time she surrounds herself with friends and family.

(907) 826-2922

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  Dawn Nelson began her career with Davies-Barry Insurance in 2009, shortly after moving to Alaska from Western Washington where her background was in Forestry, Aquaculture & Wildlife. Dawn is our Commercial Lines Department Manager, and the POW/Craig Branch Office Manager. While she resides in Craig and works physically in the branch office, she services accounts for all of our locations. She enjoys working on website development and social media outlets for DBI. As a well rounded and diverse employee she's thrived on being involved in multiple aspects of the Company and looks forward to growing with DBI. Get her out of the office & Dawn is most likely to be found saltwater fishing, hunting, beachcombing, exploring & traveling with her husband - especially to warm and sunny places

(907) 826-2296

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Katrin Pawlik has always had an interest in helping people, so when she was offered a position in 2016 with the Life & Health department she couldn’t resist. Katrin specializes in Group Health, but assists with all aspects of the Department. She is currently working with the Management Team as she grows in her position, and is being groomed for the Department Manager duties. She is highly organized and works very efficiently. Katrin is fun and kind, working with her is a pleasure! When not at work, Katrin is often at the field watching one of her three boys play soccer. She is well traveled and hopes to visit Germany again soon, to visit her family. Spending time with friends and painting are some of Katrin’s favorite past times.

(907) 228-6364

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Kathy Skidmore first arrived in Ketchikan in the early 80's and worked her way up into management at the bakery in our local Market Place grocery store. After 12 years of employment she decided to pursue a career change and began bookkeeping. Kathy became employed with Davies-Barry Insurance in 1998. She enjoys the complexity and diversity that her position with DBI provides. As our Director of Finance and Corporate Secretary/Treasurer, her knowledge and contribution to our organization are unsurpassable. Kathy has resided in Ketchikan for 35 years & has enjoyed raising her two beautiful daughters here. She loves to spend her spare time outdoors; walking & hiking - but when the weather is unaccommodating, she will settle for a bowl of popcorn or ice cream with a good movie, or crafting with her Grandchildren.          

(907) 228-6365

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  Katie Stone is our friendly front desk receptionist in the Ketchikan office. She is a 2014 graduate of Granite Falls High School in Washington and moved to Ketchikan in 2015. She ended up moving away from Ketchikan for a year and is now back to plant her roots. Katie has many talents, from knitting and painting to even flying an airplane once! She is proud cat mom who enjoys baking and a good cup of tea. We are excited to have her as part of our team!

(907) 225-9841

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Bill Sukert moved to Alaska from Port Angeles, WA at the age of 10. He’s spent the majority of his time in Ketchikan, with a few years in Anchorage attending UAA. Bill is the newest member of our Commercial Lines Team, writing new business accounts and being actively involved in the community. Bill’s contagious smile, attention to detail and eagerness to succeed are only a few of the qualities that make him a great fit for our team. While not in the office, Bill enjoys hand crafting furniture and other projects, and his work is impressive! He enjoys time spent with his family, and is always up for making new friends!

(907) 228-6351

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Nancy Tietje has been a Life & Health Agent with Davies-Barry Insurance since 1990. Her involvement with clients extends far past helping people secure insurance. Nancy is an AARP Taxaide, a position she's held for the past 29 years. She's also a member of Rotary, National Association of Health Underwriters (NAHU) & serves on several boards - Rendezvous Senior Day Center, Ketchikan Arts & Humanities Council and Akeela, to name a few. Nancy is an excellent bead artist and her work can be found in local shows including the Blueberry Arts Festival & the Winter Arts Festival.

(907) 228-6363

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  Bill Troupe began working for Davies-Barry Insurance in 1998 as a Commercial Lines Producer. Moving to Ketchikan in 1985 Bill embraced the beautiful scenery, friendliness of the people and the slower pace of life - never looking back on the hustle and bustle he left behind. He spent his first 11 years in Ketchikan working in the seafood industry - his inside knowledge of this business makes him an ideal Agent for these types of risks. When Bill's not in the office he's often adventuring outdoors with his daughter and friends. Fishing & hiking are some of his favorite past times, and every now & then he might even be caught diddle-daddling around his home.

(907) 228-6354

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Dawn Uttke moved to Ketchikan in 1993 and began her career with Davies-Barry Insurance in 1996. Dawn is our Personal Lines Manager & oversees all Personal Lines employees, at all locations. In addition to her management duties, she's also a  full time Personal Lines Agent and responsible for coordinating many of our company projects. Her experience & motivation have collaborated our Personal Lines team into a well oiled machine. Outside of work, you might find Dawn kayaking, hiking & fishing. In addition to being outdoors, she enjoys traveling and spending time with her family. She also creates beautiful crafts, clothing items & art work in her spare time.

(907) 228-6352

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Carrie Zellhuber joined our Prince of Wales team in June of 2018, working as our Receptionist and Customer Service Representative, for all lines of business. She has obtained her Property & Casualty License and excels in both the Personal Lines and Commercial Lines Departments. Carrie has lived on Prince of Wales Island for the past 8 years. Spending the majority of her adulthood in the customer service line of work, she feels right at home in her position with DBI. She exhibits exemplary customer service and is highly skilled in handling client's needs. Outside of work, you'll find Carrie outdoors with her son, friends, and pets, soaking up beautiful Southeast. From hiking, fishing, four-wheeling, hunting, camping, firewood cutting and biking there isn’t much she doesn’t enjoy of this tranquil island!

(907) 826-2922

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